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They are... 10 mortgage loan officer training tips to improve efficiency and increase revenue.These tips help you in increasing your income
Mortgage Loan Officer Training Tip #1:Only use a few lenders.Depending on your niche, all you really need is a few good lenders. With a portfolio of about five lenders, you can handle all credit grades and even special programs like stated, no doc and 100% financing.
Mortgage Loan Officer Training Tip #2:Read your lenders guidelines to build an intimate knowledge of their products and procedures (And easy to do if you only use a few lenders.) Dont rely on lender reps to tell you about their guidelines. They are human and can make mistakes just like the rest of us.
Mortgage Loan Officer Training Tip #3:Send gifts to your appraiser, title agents, and underwriters to gain favor. This is a great way to build relationships with the people you rely on to do business. Look for a reason to send these people a thank you card along with a gift. This is another good reason to use only a few good lenders.
Mortgage Loan Officer Training Tip #4:Define your marketWhat loans will you do and what loans will you not touch? You can and will cause yourself undue heartache if you agree to take a loan that is outside of your market. For instance, I refused to even look at a loan unless the borrowers had a credit score of 580 or higher. If an applicant has a credit score less than 580, I referred them to my loan officer partner and split the commissions.
Mortgage Loan Officer Training Tip #5:SpecializeFind a niche. Specialists always make more than generalists. Everyone does purchase loans on single family houses. What if you became the expert in your area on financing investment properties, construction loans, or VA loans? With some work and dedication you could become the mortgage lending "guru" for your niche and monopolize your marketplace.
Mortgage Loan Officer Training Tip #6:Location, location, locationIf you can: Keep a frig in your office, place a copier close to your assistants desk, and have your computer printer right next to your desk. This will save loads of time walking around the office. It will also keep your assistants focused. Sometimes its hard to walk through an office without falling into several casual conversations that can lower your teams production.
Mortgage Loan Officer Training Tip #7:Get all documentation up frontI believe in getting every piece of documentation I could possibly need right up front. That way if a problem arises you have a greater chance of being able to fix the problem on your own without bothering the borrowers.
Mortgage Loan Officer Training Tip #8:Only the necessitiesJust because you collect extra documentation, doesnt mean you have to use it. Dont submit extra paperwork to your processor or to underwriting. It could open a can of worms you dont want opened. Only turn in exactly whats need to fund the loan - nothing more or less.
Mortgage Loan Officer Training Tip #9:Sandwich techniqueAt some point youll need to contact a borrower during the loan process and ask for more information. When this situation arises, try using the sandwich technique:
Mortgage Loan Officer Training Tip #10:TestimonialsGet testimonials from everyone. They are great marketing tools for your business. Use them to target your clients CPA, HR manager at work, real estate agent and financial planner to establish a referral relationship.
There you have it. Incorporate these ideas into your mortgage business and see how they impact your bottom line.
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